South Perth & Victoria Park
Property Management in Perth
Managing a rental property can be time consuming, and finding the right tenant is not always easy. The good news is, we can take the stress out of maintaining your investment, with our professional property management service.
Whether it is your first rental property, or you are an experienced investor with a real estate portfolio, our team has the tools and strategies required to help you meet your financial goals. We have a long list of satisfied clients, and if you are unhappy with your current agent, making the switch to ACTON is a simple process.
We are a proud Western Australian company and we have offices based in South Perth and Victoria Park. We service any suburb within 10km of the Perth CBD, and our local knowledge is what sets us apart from our competitors. We are dedicated to providing you with excellent customer service, and we can source quality tenants without extended vacancy periods. Rest assured we undertake thorough inspections to protect the rights of both the landlord and the tenant.
Save time and money by choosing a company with nearly 50 years of industry experience. We treat every property as if it were our own!
Let us manage your property!
The ACTON Difference
Leasing a property can be a viable way to supplement your income and will open you up to other investment and lifestyle opportunities. To achieve your real estate investment goals, you need to partner with the right people. ACTON people.
We are committed to adhering to the Residential Tenancy Act 1987, and our property management team is highly skilled and trained. Each member of the Property Management Department has a unique role, so you will always be speaking to an expert in their field.
Our owner and tenant obligations are second nature, and we take pride in everything we do. We stand by this promise to you, and that is why we offer a 100% peace of mind service guarantee.
Why use ACTON?
For nearly 50 years, The ACTON group has been delivering premier property management services in Perth. When you choose us to manage your property, you can expect:
- Trustworthy, reliable tenants that have been thoroughly vetted
- Payment of rental expenses and bills if required
- An on-call agent who can assist with maintenance emergencies
- A network of qualified tradespeople
- Adherence to industry rules and regulations
- Advice and strategies to increase your rental return
- Thorough inspections and reports
- Transparent pricing that is 100% tax deductible
- Excellent customer service
Meet Our Directors
Kym & Shane Vasile
Let’s play a game. We want you to imagine everything you know about pushy, judgmental real estate agents. Got it? Now imagine a keyboard. And mentally press delete. Because behind all the suits, ties and dollar signs, auction hammers and sales banners, real estate is really about people and places.
Allow us to introduce ourselves. We’re Kym and Shane – and we’re not like the others. Whether it’s your first place or fifth place, our heart’s in the RIGHT place. Call us at your convenience to discuss a tailored solution to your real estate needs.
Got more questions?
Your real estate portfolio is part of your financial strategy, and the decisions you make can impact your future success. Choosing a Property Management agency can be daunting, but it doesn’t have to be. At ACTON, we are confident in our services and you can stop your search right here. We have compiled this list of FAQs to give you a better understanding of who we are, and what we do. If you can’t find the answer to your question, please contact us, and we will be happy to assist:
At ACTON Property Management we pride ourselves on excellent customer service, and we provide each client with a personalised management plan. We offer a customised approach, as we take the time to discuss your individual circumstances, the location, and the size and age of the property.
Once our team has assessed the relevant information we will provide you with a written cost summary. While our fees aren’t the cheapest, they are competitive and we will only ever charge you for what you need. This transparency ensures you know exactly what you are getting for your hard earned money. Your property is an investment, and with the support of our reputable agency, you can potentially save thousands over the period of the lease. Plus, our fees are 100% tax deductible!
With quick leasing times and quality inspections, ACTON Property Management is focused on supporting you and your future financial goals.
Property management is the backbone of our business. Our dedicated PM Department is currently staffed by an amazing group of women ,all with very specific roles. You will have a dedicated Property Manager. We also have a separate Trust Accountant, a separate leasing consultant, an inspections manager and of course, you have direct access to the Directors of the business. Unlike most Property Management companies, our Property Managers are employed to serve you and look after your asset. We believe other roles like Trust Accounting and home opens should be handled by specialist staff, allowing your Property Manager more time to manage their portfolio.
We have two offices located in Victoria Park and South Perth, WA. Due to the nature of our business we prefer to concentrate on properties located within 10kms of the Perth CBD.
We have chosen to focus on this geographical area to ensure we can offer all of our clients the same exceptional service. Our local team is experienced and knowledgeable in the Perth rental property market. With fewer kilometres to travel, it means we can spend more time managing your asset.
Rest assured we filter prospective tenants based on credit worthiness, rental history, and employment status.
Betty is our rental applicant superstar, and in 2019, Betty was awarded PROPERTY MANAGEMENT SUPPORT PERSON OF THE YEAR for the entire ACTON group! In addition to showing properties to potential tenants, Betty processes applications and carries out thorough checks.
She goes above and beyond, and if her gut feeling says something doesn’t add up she will put on her detective hat. By expertly checking the details provided and looking for any red flags on social media, Betty can process applications as soon as they are received. Giving applicants a quick response will ensure we secure the right tenant before they move on and apply elsewhere. With more than 25 years in the real estate, retail, and customer service industries, Betty understands the importance of a client focused philosophy.
The ACTON office is open 9-5, Monday to Friday. Outside of these normal business hours all calls are directed to a rostered staff member, and this is usually a Director of ACTON.
Maintenance issues need to be dealt with quickly to minimise the cost and damage to your investment. Because we are on call, immediate action can be taken. Unlike many of our competitors, you will always receive local service and you will never be referred to an overseas call center. We have access to a network of trusted plumbers, electricians and other contractors who are available at all times.
It is possible to manage your own property, and this is a choice some landlords make. However, if something goes awry it can be beneficial to have a dedicated, knowledgeable team ready to rectify the issue for you. Making the wrong decision could leave you liable, and you need to be aware of your rights and obligations. Potential problems could include rent arrears, property damage, community complaints, or illegal activities on the premises.
Our team of highly trained, fierce females know the Residential Tenancies Act inside and out! The staff at ACTON are highly skilled, and will ensure your interests are always met while the appropriate legislation is adhered to.
If you are considering using a property manager, why not engage our services for a 3 month trial period? We are confident in what we do, and we can free you from the burdens of owning an investment property by taking care of the finer details.
Choosing a property management company is a big decision, and landlords can be lured by false promises and cheap prices. The good news is, if you are unhappy with your current real estate agency, you have the freedom to move.
Many of our current clients have transferred their properties to ACTON after receiving unsatisfactory service from a competitor. We have detailed systems in place to make this transition as smooth as possible, and will even “pay-out” early exit fees charged by other agents. If you need advice or want to have a no- obligation chat, please contact us today.
Property management is the backbone of our business and it is what we do best.
When you choose ACTON, you will be assigned a dedicated Project Manager. In addition, you will have access to our experienced Project Management Department and company directors.
Each member of our team has a unique skill set and they have been allocated specific roles. This includes a Trust Accountant, Leasing Consultant, and an Inspections Manager.
Unlike most Property Management companies, our Property Managers are employed to serve you and look after your asset. We believe niche roles such as trust accounting and open inspections should be handled by specialist staff, allowing your Property Manager more time to manage their portfolio.
Yes. If you would like a face to face meeting, you can make an appointment with someone from our team. We can arrange to meet for a coffee and a chat at one of our offices, or we can visit you at your property.
The average time to lease your property varies depending on market conditions, the location, and the style of the home. However, we have an excellent track record and in recent months, our properties have been leased to quality tenants in an average of less than 7 days.
We begin marketing your property 3 weeks before it is available to rent. We have a specialised leasing consultant who focuses solely on finding you a qualified tenant in the quickest possible time. This is a service that is exclusive to ACTION and something you are unlikely to find elsewhere.
Property Management can be complicated and you need to find an agency with local knowledge and a specialised skill set. The level of service you receive can range from exceptional to disastrous.
Don’t be fooled by cheap fees as this can be a sign of inferior service. Low rates can be a draw card at the time of your selection but long term, it could cost you time and money. Aligning yourself with a quality property manager is an insurance policy in itself. The saying “you get what you paid for” is relevant in the property management industry.
Deciding whether to furnish your investment property is a personal decision. Three factors to consider are:
- Your target market and the availability of tenants
- The location of your property and demand for furnished properties
- Maintenance costs of the furnishings
The types of tenants a furnished property might appeal to include executives, white collar professionals working on contract, or families that may need an interim property whilst renovating their own home. The location of your property plays a big role in attracting these types of tenants.
Property investors need to determine if there is a demand for furnished properties in the suburb. Generally speaking, furnished properties have less appeal and cost more to manage. A Property Manager will be able to give you accurate advice, and the decision making process can be supported with a feasibility study.
As a property investor, you need to minimise the risk to your asset. You probably have insurance for your home, car and even your life, and a landlord insurance policy is just another way you can protect your finances.
If you are unsure how to proceed, we can support you through this process. We can discuss the types of policies that are available, and the premiums and coverage you should expect. You may be surprised at how inexpensive a suitable policy is, and it is a small price to pay for your peace of mind. Landlord insurance covers several must-haves for investment property owners that are not covered by other types of home and contents insurance policies. The list includes:
- Theft or burglary by tenants or their guests
- Malicious damage or vandalism by tenants or their guests
- Loss of rent due to tenant default
- Legal expenses required to evict a tenant including court costs
Remember, a comprehensive landlord insurance policy protects you against a number of issues that other home and contents insurance policies do not cover.
Yes, we can! All of your invoices can be sent directly to our office for payment, and will then be deducted from your statements.
Managing your investment property is simple when you choose ACTON because we do all of the hard work for you!
No. We only do what we do best. Our area of expertise is residential property management.
Because we know our strengths and only focus on residential rental properties, you can be assured the task of managing your asset is our number one priority.
First impressions are lasting ones. To attract a good tenant who is prepared to pay a premium rent, you need to be honest about the condition of your investment property. Ask yourself the following:
- Is it in good repair?
- Are the lawns and gardens neat and tidy?
- Is the property well presented?
- Are the windows, carpets, floors, bathrooms and appliances clean?
- Are the utilities and fittings in good working order?
A rental property that is well presented with modern amenities will attract the right tenants, and will boost the maximum rent return on your property. If you would like to increase your rental income, the team at ACTON may be able to offer suggestions for improvement.
Under the relevant WA legislation, we are permitted to conduct up to 4 inspections every 12 months. During these regular routine inspections we assess whether the tenant is meeting their obligations.
We take the time to determine if there are any maintenance issues or repairs that require attention. Typically, inspections are conducted in the following intervals:
- An ingoing inspection occurs before the tenant has moved in. A thorough Property Condition Report is collated.
- An inspection occurs 6-8 weeks after the tenant has moved in
- Routine inspections occur every 3 or 6 monthly depending on the agreement and the requirements of the rental property
- An outgoing inspection is performed on completion of the tenancy. During this inspection we compare the property to the initial Property Condition Report.
The Next Step
If you are ready to take the next step and let us take care of your property management, get in touch! We are available by phone, email, or SMS and we will make the time for an open and honest discussion. Let’s chat about your needs and expectations, and you can decide whether we are the right fit. Our team is available at a time that is convenient to you, between 9am and 8pm daily.
Once you have made the decision to work with us, you will need to complete the required Government documentation. Forms can be completed electronically or face to face, and we can assist with any questions you have. The process is quick and personal, and once the documentation has been submitted we will arrange to collect the keys and liaise with any existing tenants.
We are here to help you
Get in touch with us for all your property needs.